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Salesforce Implementation
as it should be

50% of Salesforce implementations aren't done correctly, and it's costing companies across the world billions of dollars. We can recoup your money instantly.

What to Expect in Your Workshop

Understanding Your Business: What’s your process?
Salesforce User Discovery: Reviewing your workflow and discovering areas that need improvement
Salesforce Admin Discovery: Identifying major areas of stress and contention
Creating a prioritized list of immediate actions to take

Get a free 2-4 hour workshop assessment and diagnosis of your Salesforce implementation.

Alternative Solutions knows that a client’s journey to becoming Customer-Focused, World Class in a multi-step process begins with the systematic adoption of additional capabilities and cultures to better address customer needs.

Before Alternative Solutions Consulting

Your Salesforce product has been implemented, but it’s not working for the business. Management is unhappy. Users are unhappy. Total chaos.

With Alternative Solutions Consulting

Salesforce gets implemented correctly AND optimally the first time. Everyone is freed up to leverage the power of the product(s) and focus on their work.

01. Building Efficient Front Office Solutions

Alternative Solutions is there to help our clients create high quality solutions. We do this by implementing sales and support processes that are web enabled for use by all members of your eco-system allowing sales teams to quickly respond to customer’s needs. We help clients bridge the gap between call centers, their website and social media channels so they can tap into customer conversations no matter where they happen.

02. Connect the Customer Experience Front to Back

As companies begin to reap the benefits of their initial Salesforce implementation solutions, they start to look for additional benefits to help its information workers quickly model and analyze critical business processes. Oftentimes selling complex products and services requires custom optimization services and solutions designed for a specific customer.

03. Alert and React to Customer Sentiment Using Data Visualization

The most effective way to drive customer loyalty is to proactively identify dissatisfaction, immediately contact the customer and correct the issue for them. Alternative Solutions helps our clients establish formal Customer Feedback programs and real-time KPI dashboards that encourages real-time, two-way communication between your company and customers.

SALESFORCE IMPLEMENTATIONS

We identify the most effective and efficient route for achieving the client’s business outcomes. We will execute every phase of the Salesforce implementation project, from an initial design prototype to deployment.

SYSTEM INTEGRATIONS

As your business grows and evolves, legacy systems need to do the same. Alternative Solutions will perform a full analysis of the client’s current enterprise platform and determine best CRM practices and optimization.

OPTIMIZED ASSESSMENTS

Our business specialists will carry out a thorough analysis of your company and map your current business processes and technology landscape against proven Best Practices.

SERVICE AND COMMUNITIES

The most effective way to drive customer loyalty is to proactively identify dissatisfaction, immediately contact those people and correct the issue for them. Companies rely on customer feedback to understand how well they meet customers’ expectations.

INDUSTRY SOLUTIONS

Alternative Solutions assists companies harness the power of Salesforce, with consulting, management, and implementation. Salesforce.com offers specialized products for Government, Higher Education, Healthcare, Financial Services, and Non-Profit customers.

DATA AND ANALYSIS

Sales forecasting is the storyboard that should provide a clear projection a company’s expectations. We help our clients use cutting edge forms of data visualization that offer end users the ability to improve their forecasting with Saleforce management and consulting services.