• Salesforce Integration Overview
    • What are Web Services and what partner, and app-exchange resources exist?
  • What Steps to Take?
    • We must Define Processes, Define Integration Layers, and then ultimately decide on an approach.
  • Integration Patterns
    • What type of data transformations must be performed? What types of APIs are we creating?
  • What are the options?
    • When should we build vs buy, and when do we leverage 3rd party solutions?
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